When the Dust Settles: How to Learn from a Business Disruption

Many organizations successfully endure a major business disruption and then drop the ball by not looking back at the event and drawing lessons from it for the future. In today’s blog, we’ll look at how performing a Post-Incident Analysis (PIA) can help you turn a disruption into a powerful opportunity for learning and improvement.

In many fields, it’s routine to look back at past events to learn lessons that can be applied in the future. The Army conducts after-action reports, secret agents get debriefed, and football teams review game film.

However, in the world of Business Continuity (BC) and IT/Disaster Recovery (IT/DR), such post-event reviews are surprisingly rare.


Source: DRJ New feed

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